The International Virtual Agency (IVA), is a specific solution elaborated by Pro2C, which objective is to replace all the agencies by only one virtual agency. This solution brings together all the experience and the know-how of the company. IVA offers to the customers an all-in-one package.

• online payment
• Customer service
• Data security
• Mnemonic Numbers
• Marketing-purpose Calls
• Debt collection Service
• Customer satisfaction Surveys

IVA advantages :

• Optimization of your operating and deployment costs
• Free accessibility and permanent availability
• The centralization of your various services
• A perfect control of your quality management toward your customer services
• The absolute guarantee of the security of your data as well as the data of your customers (GDPR / PCI-DSS).