TECH SUPPORT

The Technical Support: its experienced staff, its developed procedures, the used systems, as well as its certifications, make it one of the most qualified Technical Support Centers.
This Technical Support manages the assistance via Chat, E-mail and telephone, while using advanced techniques such as remote problem solving via taking control of all types of machines by our technicians.
Our troubleshooting procedures grouped together in a knowledge database allow a fast execution in the treatment and the resolution of the technical problems.
A Ticketing service is available in order to answer the most specific requests.